Thousands of Passports and Certificates Await Collection in WBG

(WAU) – More than 3,000 nationality certificates and passports remain uncollected across Western Bahr El Ghazal State, as the Directorate of Nationality, Passport and Migration urges applicants to come forward and claim their documents without further delay.

A total of 2,800 nationality certificates and 201 passports issued since 2013 are still sitting unclaimed in the state, according to the Directorate. Officials have expressed concern over the growing backlog and the administrative pressure it places on the system.

Speaking to media, the State Director of the Directorate, Brigadier General Agau Wek Anyar, made a strong appeal to citizens. He urged all applicants to collect their documents urgently and avoid unnecessary delays.

At the same time, the Directorate confirmed that a fresh shipment of 2,150 nationality certificates and 21 passports arrived from the national headquarters on 30 June 2026. Distribution is set to begin this Friday after final sorting and verification are completed.

Brigadier General Agau Wek Anyar also noted that applicants whose names do not appear in the current batch should remain patient. He said another consignment is expected next week as part of ongoing document processing efforts.

In a move aimed at modernising operations, the Directorate announced the installation of new high capacity printing machines. The equipment can produce more than 1,000 documents per day, a development expected to cut long delays and reduce the backlog.

To improve accessibility, the office is now organising documents alphabetically and by gender. It is also preparing to dispatch some batches to counties, including Raja, in order to reduce travel burdens for rural applicants.

Despite the progress, officials maintain that citizens must collect their documents promptly once notified. The Directorate insists that with improved equipment and steady supply from headquarters, long delays may soon be reduced, but only if applicants respond on time.